Alexis Elite is dedicated to protecting your personal information and will make every reasonable effort to handle collected information appropriately. Using your information in a way that you are comfortable with and keeping your information secure is an integral part of the service we aim to provide. Alexis Elite will ensure that all information protection and customer legislation standards are met when handling any of your personal information.
References in this Privacy Policy to “we”, “us” and “Alexis Elite” are to Alexis Elite Limited (company number 11281569), registered office 65 Broadway, London, England, E15 4BQ.
When you engage in our services (coaching, consultancy, courses, masterminds, products or events), we will collect as necessary information to ensure that we can fulfil your chosen service. You provide us with your information directly when you engage our services, sign up to our newsletter or register to take part in a promotion. The following are examples of information we collect from you: name, email and postal address, telephone number, demographic information, payment information, future communication preferences and recordings of some interactions particularly group events, webinars and masterminds.
If a transaction requires a payment by card, we need to collect your payment information n to process card payments. We may also need to ask for additional information from you, for example to prevent fraudulent transactions or to comply with anti-money laundering obligations.
We may use third party service providers such as event speakers, payment processing companies etc. Due to the nature of our business we may also obtain information about you from other sources, including publicly available sources, such as Companies House, social media platforms or referral agents. Examples of information we may collect from other sources are name, demographics, age, publicly observed activities or information made available by you to the public, such as blogs, videos, internet postings and user generated content.
The following are examples of how we may use the information we collect:
Should you wish to know more about what information we hold about you including making changes to, or requesting the deletion of, information that we hold about you, you are also entitled by law to make a data subject request. You can make a request by emailing us at: pa@alexiselite.com (quoting “Data and Privacy Enquiry” as the subject).
We are committed to ensuring that your information is secure. All information is stored on our secure servers or servers hosted by third party service providers. Where we ask third parties to work on our behalf, before sharing information we always make sure that they have sufficient information security measures in place. Alexis Elite does not routinely share information outside of the European Economic Area (EEA). If it is necessary, we will only do so with the relevant protection in line with data Protection legislation requirements.
In order to prevent unauthorised access or disclosure, we have put in place suitable physical, technological, organisational and managerial procedures to safeguard and secure the information we collect. However, we cannot be held liable for any breaches of said security that are out of our control (for example, you acknowledge that we cannot guarantee the security of data you send over the internet and that your information is sent at your own risk).
Your information will only be held for as long as necessary or where we have statutory or regulatory obligations to retain personal information for a longer period, or where we may need to retain the information in case of a legal claim.
For vendors, clients and employees we will retain your information for six years from the termination of our business relationship. The business relationship will commence upon purchase of one of our products or services and will terminate once the final transaction has been completed. For enquiries that do not engage with us, we will retain your details for two years after our last contact unless you have specifically told us to delete them sooner.
If you have signed up to receive Alexis Elite marketing communications, then we will only retain your information for as long as we have your consent to send you marketing.
AlexisElite.com contains general information only and its contents do not constitute professional advice. We may make changes to the material on this website at any time without notice.
When you visit our website, we collect information about your device to ensure we can continue to drive innovation and usability to improve your online experience. Information can be collected through your IP address or through cookies placed on your device. Some cookies are needed for the proper functioning of the website. Other cookies are used for analytical purposes such as Google Analytics which help us understand how and when you first visited our site, the frequency of your visits and the duration of time spent on our site. For more information about how Alexis Elite uses cookies, please refer to our Cookie Policy below.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer or mobile device when you first visit one of our web pages. This helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Alexis Elite use two types of cookies: analytical and functional cookies:
Analytical/performance cookies are cookies that allow us to recognise and count the number of visitors to this website and see how visitors move around the website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. We only use this information for statistical performance analysis.
Functional cookies are used to recognise your device when you return to our website. This enables us to personalise our content for you and remember your preferences (for example, your choice of language or region).
We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings. The “Help” function within your browser should tell you how to activate the setting on your browser that allows you to refuse the setting of all or some cookies.
Our website may contain links to other websites for information or payment processing purposes. Please note that we have no control over any website outside the AlexisElite.com domain.
Before you provide your personal information to a website to which we link, for example our payment processing provider, please exercise caution and read each cookie & privacy policy fully before sharing your personal details. We are not responsible for the protection or policies of third-party suppliers.
Any future changes to our Privacy Policy will be updated online on this page with the last date of update displayed below. We encourage you to periodically check this site to ensure that you are happy with any changes. This policy was last updated on 01 February 2022.
Alexis Elite Limited is a registered information controller with registration number A8350048.
Please email any questions, comments or requests regarding this privacy policy to pa@alexiselite.com
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